Privacy Policy

1. Introduction

Ocanom Ltd ("we," "our," or "us") operates the Ocanom platform, an AI-powered surveillance application. This Privacy Policy explains how we collect, use, and protect your information when you use our service. We are committed to minimal data collection and do not store or process your video data.

2. Information We Collect

We collect only the minimum information necessary to provide our service:

2.1 Account Information

• Email Address: Collected during registration for account identification and authentication purposes
• Authentication Data: When you sign in using Google Authentication, we receive your email address and basic profile information from Google

2.2 Information We Do NOT Collect or Store

• Video Data: We do not store, record, or retain any video footage from your camera feeds
• Personal Video Content: Your video streams are processed in real-time and are not saved on our servers
• Location Data: We do not track or store your location
• Biometric Data: We do not collect facial recognition data or other biometric information

2.3 Automatically Collected Information

• Device Information: Basic device identifiers for app functionality
• Usage Analytics: Anonymous app usage statistics to improve our service
• Crash Reports: Technical error logs to fix bugs and improve stability

3. Third-Party Services

Our app integrates with third-party services that have their own privacy policies:

3.1 Google Gemini AI

Video feeds are processed in real-time by Google's Gemini AI for object detection and analysis. This processing is handled entirely by Google according to their privacy policy and terms of service. We do not receive, store, or have access to the raw video data processed by Gemini. For information about how Google handles this data, please refer to Google's Privacy Policy at https://policies.google.com/privacy.

3.2 Google Authentication

We use Google Sign-In for secure authentication. When you sign in with Google, we receive your email address and basic profile information. Google's authentication is governed by Google's Privacy Policy.

3.3 Firebase (Google)

We use Firebase for authentication services and basic app infrastructure. Firebase is operated by Google and is subject to Google's Privacy Policy.

3.4 RevenueCat

Subscription payments are processed through RevenueCat. We do not store your payment card details. RevenueCat handles all payment processing securely according to their privacy policy at https://www.revenuecat.com/privacy.

3.5 Advertising (Free Version)

The free version of Ocanom displays advertisements. Our advertising partners may collect anonymous data to serve relevant ads. You can upgrade to a premium subscription to remove ads.

Google Play Families Policy Compliance: When our app is used by a child (as defined by applicable laws such as COPPA in the US and GDPR in the EU), we comply with Google Play Families Policy requirements:

• We only display age-appropriate advertisements that are suitable for children
• We only use Google Play certified ad networks when the app is used by a child
• We ensure all content shown to children is appropriate for their age
• We comply with all applicable laws and regulations relating to children, including the US Children's Online Privacy Protection Act (COPPA) and the EU General Data Protection Regulation (GDPR)

3.6 Analytics

We use analytics services to understand how users interact with our app. This data is anonymized and used solely to improve the user experience.

4. How We Use Your Information

We use your email address for the following limited purposes:

• Account creation and authentication
• Sending important service notifications (e.g., security alerts, account issues)
• Customer support communications
• Subscription management through RevenueCat

5. Data Storage and Security

We implement appropriate security measures to protect your email address:

5.1 What We Store

• Your email address for authentication
• Your subscription status
• Basic app preferences

5.2 What We Do NOT Store

• Video footage or recordings
• Images from your camera
• AI analysis results
• Payment card details (handled by RevenueCat)

5.3 Security Measures

• Secure authentication through Google Sign-In
• Encrypted data transmission
• Industry-standard security practices

6. Data Sharing

We do not sell your personal information. Your email may be shared only with:

• Firebase/Google: For authentication services
• RevenueCat: For subscription management
• Law enforcement: Only when required by law

7. Your Rights

You have the following rights regarding your data:

7.1 Access

You can access your account information at any time through the app settings.

7.2 Deletion

You can request deletion of your account and associated email address at any time. Since we don't store video data, there is no video content to delete.

7.3 Opt-Out

You can opt out of marketing communications. You can upgrade to premium to remove advertisements.

8. Children's Privacy and Google Play Families Policy

Ocanom complies with Google Play Families Policy and applicable children's privacy laws, including the US Children's Online Privacy Protection Act (COPPA) and the EU General Data Protection Regulation (GDPR).

8.1 Age Verification

During onboarding, we collect age information to determine if a user is a child. Depending on the countries where our app is available, some or all of the users in our target audience may be considered children. We implement a neutral age screen to comply with the policy when the user is a child.

8.2 Content and Advertising for Children

When our app is being used by a child, we ensure:

• Age-Appropriate Content: Any content in our app that could be seen by children is appropriate for them
• Child-Safe Advertising: We only display advertisements that are appropriate for children
• Certified Ad Networks: We only display ads from Google Play certified ad networks, or ads served by us, whenever our app is being used by a child. This includes ads for our own apps or from partnerships with other brands
• Legal Compliance: Our app (including all APIs, SDKs, and ads) complies with all applicable laws and regulations relating to children, such as COPPA and GDPR

8.3 Data Collection from Children

We collect minimal information necessary to provide our service. For child users, we:

• Collect only the minimum data required for app functionality
• Do not collect personal information beyond what is necessary
• Apply additional protections for child users' data
• Comply with parental consent requirements where applicable

8.4 Parental Rights

Parents or guardians of children using our app have the right to:

• Review the personal information we have collected from their child
• Request deletion of their child's personal information
• Refuse to permit further collection or use of their child's information
• Contact us at office@ocanom.co.uk to exercise these rights

8.5 Reporting Concerns

If you become aware that a child has provided us with personal information without proper consent, or if you have concerns about how we handle children's data, please contact us immediately at office@ocanom.co.uk.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the app after such modifications constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: